You check into a discount hotel only to find it bug-ridden and run-down, and the staff is indifferent to your discomfort. What do you do? You can ask the indifferent staff for help, call management, write a stern letter… or write a review.
This is the premise on which Jay Baer and Amber Naslund begin their presentation at MarketingProfs Digital Marketing Forum in Austin. The authors of The Now Revolution: 7 Shifts to Make Your Business Faster, Smarter and More Social take us through the promise and pitfalls of social media that most any business must consider… now.
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