Every contact a visitor has with an eCommerce website is an opportunity for a business to gain trust and build a lasting relationship.
In this amazing infographic, KISSmetrics breaks down how a business can do that, at multiple touch points in the customer lifecycle. Thank you KISSmetrics for the share.
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Conversion Scientist™ at Conversion Sciences
Brian Massey is the Founder and Conversion Scientist™ at Conversion Sciences. He is the author of Your Customer Creation Equation. His rare combination of interests, experience and neuroses were developed over almost 20 years as a computer programmer, entrepreneur, corporate marketer, international speaker and writer.
Latest posts by Brian Massey (see all)
- How a Marketing Podcast Gives Brands a Human Voice - February 26, 2020
- When should you invest in Conversion Rate Optimization? I asked a Competitor - February 12, 2020
- The Best Definition of Conversion Rate Optimization Ever Written - February 5, 2020
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