As scientists, we like to break things down to their essence, to understand the things that make them work. This works well when we’re optimizing websites.
Now it’s St. Patrick’s Day. What are the components of this rowdy holiday?
We decided to create our own website optimization holiday modeled on St. Patty’s Day. Our analysis indicates that we need two things:
A Patron Saint
Beer
Here’s what we did for today’s celebration.
Select a Patron Saint
Tell us who your patron saint will be. Image Credit: iconsatoare.
In selecting a patron saint for our holiday, we considered a number of the saints of the Web.
St. Phatty is the the patron saint of online apparel stores. St. Maverick is the patron saint of industry changing online services like Amazon. St. Splatrick is the patron saint of online paintball vendors. St. Hattrick is the patron saint of magician websites. Can you guess the what St. Latte is the patron saint of? You pick your own patron saint and get ready to celebrate.
We decided that St. Buyschtuff would be the patron saint of online business. We created a mythology for St. Buyschtuff.
St. Buyschtuff: The Patron Saint of Marketers and Advertisers
St. Buyschtuff is a mythical figure frequently credited with influencing important purchases. For example, St. Buyschtuff is credited with selling both the watch fob and brush set detailed in the classic story “The Gift of the Magi”. When the three wise men were debating what to get the future king of the Christian faith, who did they consult? St. Buyschtuff is often credited with recommending the Frankincense and Myrrh, but thought the gold a bit garish.
St. Buyschtuff’s name is invoked whenever transactions are made. He is rumored to have been the original Easter Bunny and to have worked under the pseudonym “St. Valentine.” Saint Nicholas (aka Santa Claus) is said to have consulted with him about how to best use flying reindeer. Historian Herman Sellers said, “History is rife with bad deals and ill-advised transactions. However, whenever there is a purchase or transaction that results in great good for both buyer and seller, St. Buyschtuff’s name is frequently invoked.”
Tell us who your patron saint is in the comments.
Before we can have a party, we have some work to do. The second step is to “make beer.” For this article, “make beer” is a euphemism, like “make bank”, “print money”, “rev the revenue”, or “buy papa a new pair of shoes.”
If you’re St. Patrick and just had a long day of driving snakes out of Ireland, you want a cold brew with a little kick.
If you’re St. Buyschtuff and just had a long day driving abandoners out of websites, you want cold hard cash with a big kick.
St. Buyschtuff’s Day Brew or How CRO is Like St. Patrick’s Day
St. Patty’s brew is created in a boiler with hops and malted barley. Heat is applied at key points and carefully monitored to bring out the starches. Then yeast is introduced as a catalyst that turns the starch into buzz-inducing ethyl alcohol.
The St. Buyschtuff brew, in similar fashion, is created on a website rather than a boiler. It is filled with content and offers instead of hops and barley. The heat comes from traffic. Trust and proof are the catalysts that convert visits into buzz-inducing conversions.
Content and Offers
Before you begin brewing your content and offers, you need to go through a process of cleansing the content of self-serving, posing and irrelevant messages. You want a pure value proposition, enticing offers and nothing more. We’ll add some of your company information into the mix near the end of the process.
Don’t neglect images and video. Avoid filler images and stock photography, what we call “business porn”. Instead use images to better communicate your value proposition.
Turn on the heat (more how CRO is like St. Patrick’s Day)
Our mix is heated in the fire of live traffic. Traffic may come from search engines, paid ads, email or social networks. Each of these kinds of traffic burns at different intensity levels.
Our beer-brewing brothers and sisters must maintain the temperature of the flame in a tight range. We try to control our traffic quality as well. We may get less traffic than we could, but bringing qualified visitors is key to keeping the right temperature.
StumbleUpon traffic is the wrong traffic for most businesses. Social media networks deliver visitors who were doing something else, and work mostly for spontaneous purchases. Where are your qualified visitors. Yes, this is the question we are always asking. We never stop asking this.
Add some Catalysts
To drive fermentation, beer brewers introduce a bacteria called yeast. It processes the sugars extracted from the barley and convers them into CO2 and ethyl alcohol. The CO2 is vented off. The alcohol is kept.
Likewise, we need to add a catalyst to our website. We choose trust and proof. If your brand, company and products demonstrates proof or builds trust, now is the time to introduce this to the site.
Proof and trust process the content on the site and convert it into abandonment and conversion. Abandonment is, by definition, vented off. It is an inevitable part of the process.
Conversion is kept and will give us a nice “checkbook buzz” on the celebratory day of our patron saint.
Experiment (yes, CRO is like St. Patrick’s Day)
Brewmasters experiment with their mix, and they can’t just test one stage. They change the process, the temperature, the length of each stage and even add unexpected elements like fruit to the process.
But they always complete the beer before judging their changes. They can’t sample the “wort” or the “trub” and predict how the final beer will taste.
Likewise, we must test our website to the dollars. We like metrics like Revenue per Visit and Revenue per Click when testing. Testing to “engagement” or email “click-through rate” doesn’t let us test the right result.
We always measure to the dollars.
Happy St. Buyschtuff Day!
We celebrate our wins like the Irish celebrate the St. Patrick’s driving away of the snakes. We summarize the results, take the credit, and slap high fives.
Then we start working on the next conversion rate increasing brew.
Tell us what you’re brewing up for your day of celebration in the comments.
You have a website and an amazing product or service, but you just aren’t getting the conversions.
So, what is going on?
Visitors may not know how to buy your product or service. Maybe they do not quite understand what you do, or they may simply need you to tell them what they need to do in order to obtain your services.
OK, so how do you fix this problem? You need a landing page…..a successful landing page.
In short, landing pages are created to convert site visitors, leads and prospects into customers or clients. The more conversions a landing page generates, the more successful it is. A landing page is an opportunity to seal a deal. For this reason, creating the right one is crucial. The effectiveness of a landing page is measured by its conversion rate. You may want them to order a product, sign up for services, sign up for a newsletter, or just fill out a form. The goal is to get the highest percentage of your visitors to take the desired action.
If you miss the mark, you could lose a visitor or potential customer forever. If you add unnecessary distractions, your conversion rate could suffer. This means that your landing pages need to be optimized for every stage of the marketing funnel.
To help you create landing pages that are optimized for conversions, Brian Massey has decided to offer Free Landing Page Tips. In this video you will learn:
How to build landing pages that will get the results you need
What not to put on your landing pages
Best practices for landing page development and optimization
Brian boils things down to two main purposes of a landing page:
You must keep the promise you make.
You must entice the visitor to take action.
You have heard it from us before.
The job of a successful landing page is to deliver on your promise and entice action. How you go about doing it involves the right mix of art and science. The offer delivers on the promise and the form is the mechanism by which a visitor takes action.
There are more elements that Brian talks about in the article. If a landing page were a lab experiment, the formula would look like this:
In this piece, Brian breaks down each element of a successful landing page – offer, form, proof, trust, image – providing case studies, examples, and more in depth details and statistics.
How can it be that a team with our experience, intelligence and good looks could be wrong so often? It’s a mystery to us.
The truth is, that the audience for any website is unique. Given two sites selling the exact same product, you cannot assume that what works on one will work on the other.
People are complex. Groups of people are only slightly less complex.
This is why our optimization process is so powerful. We let your visitors decide what works best, and they vote with their money or their contact information.
We call it the Conversion Catalyst.
Why We Win
We live by a few mantras at Conversion Sciences to guide our decisions.
No matter how smart we think we are, the only thing that matters is what gives your visitors a better experience on your site. Don’t get caught up in the words “better experience.”
Visitors vote with their dollars. A good experience is one in which more visitors find what they need, want, or think they want. The person we are trying to impress really is the person that counts the income.
It’s not that we’re humble, but testing has a way of humbling you.
We’d like to humbly offer to optimize your website.
There is a lot of ugly in this infograph, ugly truths about conversion killers.
What is it that is keeping your visitors from converting into buyers? Why are your shopping carts empty and left circling in the wind?
You might be shocked at some of the statistics that CWCS discovered while creating their awesome infograph.
Did you know?
57% of customers will abandoned your website if it takes more than 3 seconds to load. Let’s face it, people are bound and determined to eventually run their lives at the speed of light. 3 seconds might as well be 22 minutes.
26% of your visitors will leave your site if they are being forced to register. Surprised? For as public and outgoing as the world is (selfies, check-ins, and so on), people still do not like to share personal information with complete strangers – until their trust is earned.
For more incredibly insightful information and useful stats, please enjoy this killer infograph by CWCS.
Conversion Killers – Is your Website Losing you Money?
The conversion rate for your site is the number of conversions divided by visitors. Quality traffic is half of the equation (the bottom half). No matter how well optimized a site is, if the traffic isn’t qualified, conversion rates will fail. Small changes in your conversion rate can mean big changes in your revenue.
For more information, check out “How to Budget for Conversion Rate Optimization” and then Give the calculator a try.
The things that make a website work are not always obvious until someone points them out. Myth and legend reign without data. Brian Massey introduces you to the unexpected website formulas that will help turn your website around.
And he does it all with science.
Not just any science either – Conversion Sciences. Brian shares his unexpected formulas to help create winning websites. You didn’t think they lab coat was just for show, did you?
Brian presented at March’s AUSOME Meetup and shared 18 surprising ways to make sure your website is WINNING. Everything From landing pages to “business porn,” Brian walks you through the Do’s and Don’ts of having a website that relies on conversions.
If you miss the mark when creating your landing pages, you could lose a visitor or potential customer – forever.
As scientists, we study reactions using our Periodic Table of Website Optimization Elements. We understand the science behind landing page optimization.
Marketers need a common vocabulary and notation for the things we’re doing online. We need to understand the elements that we can introduce and the ways they react with each other.
At Conversion Sciences, we stole the notation of chemists. They have a clear notation, like the notation for how vinegar reacts with baking soda.
Marketing reactions are like baking soda and vinegar.
Here’s our periodic table of the online marketing elements:
The periodic table of marketing elements.
The bottom line is this: We want to get a reaction from our visitors.
When we aren’t generating reactions on our site, we can see the results clearly:
High bounce rates and exit percentages.
Low conversion rates.
Low revenue per visit.
High acquisition costs.
So, what do we do about it?
Eliminating Inert Gases
In our periodic chart, there is a section called the “Inert Gases.”
The inert gases-Bordom, Hot Air, Melium, Abondon
The Inert Gases – Bordom, Melium, Hot Air, and Abandon – contaminate the pages on your website and can be detected through your analytics.
More and more companies are putting Conversion Rate Optimization (CRO) into their online marketing budgets.
You should, too.
CRO — or website optimization, or revenue optimization — increases revenue, leads and subscribers. It also decreases the cost of all of your marketing. It reduces your acquisition cost by turning more visitors into leads and buyers.
However, CRO is one of the most measurable activities marketing will do.
We like to call ourselves “The most measurable agency you’ll ever hire.”
We like to call ourselves “The most measurable agency you’ll ever hire.” The reason is that we rely on analytics and testing to do our job. We have to know if we’re creating more revenue for a business. If we know you know.
Estimating Your Budget
The thing about conversion optimization is that small changes in conversion rate — we prefer to measure revenue per visit (RPV) — deliver big changes in sales. It can be hard to get your head around.
To help you understand the annual impact of small changes in your revenue per visit, we’ve created the Conversion Rate Upside Calculator. It will tell you how much more revenue you will make per year with small changes in your RPV.
The Conversion Upside Report evaluates your online business on several dimensions.
The report tells you:
Your current conversion rate
Your current revenue per visit
Your current monthly transactions
Additional revenue from a 10% increase in RPV
Additional revenue from adding .1 to your conversion rate
It’s a great report on the state of your online business, and the potential future you have in store. Three Questions
Just three questions is all it takes to see how much your business will benefit from optimization.
Broken Promises: How to Avoid Launching Tests That Break Your Site
CRO Tests | Multivariate | AB TestingJoel Harvey presents at Conversion Conference San Francisco 2014.
How CRO is Like St. Patrick’s Day
Conversion OptimizationWe decided to create our own website optimization holiday modeled on St. Patty’s Day. Our analysis indicates that we need two things:
Here’s what we did for today’s celebration.
Select a Patron Saint
Tell us who your patron saint will be. Image Credit: iconsatoare.
In selecting a patron saint for our holiday, we considered a number of the saints of the Web.
St. Phatty is the the patron saint of online apparel stores. St. Maverick is the patron saint of industry changing online services like Amazon. St. Splatrick is the patron saint of online paintball vendors. St. Hattrick is the patron saint of magician websites. Can you guess the what St. Latte is the patron saint of? You pick your own patron saint and get ready to celebrate.
We decided that St. Buyschtuff would be the patron saint of online business. We created a mythology for St. Buyschtuff.
St. Buyschtuff: The Patron Saint of Marketers and Advertisers
St. Buyschtuff is a mythical figure frequently credited with influencing important purchases. For example, St. Buyschtuff is credited with selling both the watch fob and brush set detailed in the classic story “The Gift of the Magi”. When the three wise men were debating what to get the future king of the Christian faith, who did they consult? St. Buyschtuff is often credited with recommending the Frankincense and Myrrh, but thought the gold a bit garish.
St. Buyschtuff’s name is invoked whenever transactions are made. He is rumored to have been the original Easter Bunny and to have worked under the pseudonym “St. Valentine.” Saint Nicholas (aka Santa Claus) is said to have consulted with him about how to best use flying reindeer. Historian Herman Sellers said, “History is rife with bad deals and ill-advised transactions. However, whenever there is a purchase or transaction that results in great good for both buyer and seller, St. Buyschtuff’s name is frequently invoked.”
Tell us who your patron saint is in the comments.
Before we can have a party, we have some work to do. The second step is to “make beer.” For this article, “make beer” is a euphemism, like “make bank”, “print money”, “rev the revenue”, or “buy papa a new pair of shoes.”
If you’re St. Patrick and just had a long day of driving snakes out of Ireland, you want a cold brew with a little kick.
If you’re St. Buyschtuff and just had a long day driving abandoners out of websites, you want cold hard cash with a big kick.
St. Buyschtuff’s Day Brew or How CRO is Like St. Patrick’s Day
St. Patty’s brew is created in a boiler with hops and malted barley. Heat is applied at key points and carefully monitored to bring out the starches. Then yeast is introduced as a catalyst that turns the starch into buzz-inducing ethyl alcohol.
The St. Buyschtuff brew, in similar fashion, is created on a website rather than a boiler. It is filled with content and offers instead of hops and barley. The heat comes from traffic. Trust and proof are the catalysts that convert visits into buzz-inducing conversions.
Content and Offers
Before you begin brewing your content and offers, you need to go through a process of cleansing the content of self-serving, posing and irrelevant messages. You want a pure value proposition, enticing offers and nothing more. We’ll add some of your company information into the mix near the end of the process.
Don’t neglect images and video. Avoid filler images and stock photography, what we call “business porn”. Instead use images to better communicate your value proposition.
Turn on the heat (more how CRO is like St. Patrick’s Day)
Our mix is heated in the fire of live traffic. Traffic may come from search engines, paid ads, email or social networks. Each of these kinds of traffic burns at different intensity levels.
Our beer-brewing brothers and sisters must maintain the temperature of the flame in a tight range. We try to control our traffic quality as well. We may get less traffic than we could, but bringing qualified visitors is key to keeping the right temperature.
StumbleUpon traffic is the wrong traffic for most businesses. Social media networks deliver visitors who were doing something else, and work mostly for spontaneous purchases. Where are your qualified visitors. Yes, this is the question we are always asking. We never stop asking this.
Add some Catalysts
To drive fermentation, beer brewers introduce a bacteria called yeast. It processes the sugars extracted from the barley and convers them into CO2 and ethyl alcohol. The CO2 is vented off. The alcohol is kept.
Likewise, we need to add a catalyst to our website. We choose trust and proof. If your brand, company and products demonstrates proof or builds trust, now is the time to introduce this to the site.
Proof and trust process the content on the site and convert it into abandonment and conversion. Abandonment is, by definition, vented off. It is an inevitable part of the process.
Conversion is kept and will give us a nice “checkbook buzz” on the celebratory day of our patron saint.
Experiment (yes, CRO is like St. Patrick’s Day)
Brewmasters experiment with their mix, and they can’t just test one stage. They change the process, the temperature, the length of each stage and even add unexpected elements like fruit to the process.
But they always complete the beer before judging their changes. They can’t sample the “wort” or the “trub” and predict how the final beer will taste.
Likewise, we must test our website to the dollars. We like metrics like Revenue per Visit and Revenue per Click when testing. Testing to “engagement” or email “click-through rate” doesn’t let us test the right result.
We always measure to the dollars.
Happy St. Buyschtuff Day!
We celebrate our wins like the Irish celebrate the St. Patrick’s driving away of the snakes. We summarize the results, take the credit, and slap high fives.
Then we start working on the next conversion rate increasing brew.
Tell us what you’re brewing up for your day of celebration in the comments.
Get the Formula to Fix Your Landing Pages
Landing Page OptimizationYou have a website and an amazing product or service, but you just aren’t getting the conversions.
So, what is going on?
Visitors may not know how to buy your product or service. Maybe they do not quite understand what you do, or they may simply need you to tell them what they need to do in order to obtain your services.
OK, so how do you fix this problem? You need a landing page…..a successful landing page.
In short, landing pages are created to convert site visitors, leads and prospects into customers or clients. The more conversions a landing page generates, the more successful it is. A landing page is an opportunity to seal a deal. For this reason, creating the right one is crucial. The effectiveness of a landing page is measured by its conversion rate. You may want them to order a product, sign up for services, sign up for a newsletter, or just fill out a form. The goal is to get the highest percentage of your visitors to take the desired action.
If you miss the mark, you could lose a visitor or potential customer forever. If you add unnecessary distractions, your conversion rate could suffer. This means that your landing pages need to be optimized for every stage of the marketing funnel.
To help you create landing pages that are optimized for conversions, Brian Massey has decided to offer Free Landing Page Tips. In this video you will learn:
Don’t miss out on Free Landing Page Tips from The Conversion Scientist broadcasted via Conversions Sciences TV. Get ready for all of the information you need for a killer landing page.
Landing Page Science Goes Mainstream on Huffington Post
Landing Page OptimizationJohn Fox, the Founder and President of Venture Marketing, interviewed Brian Massey, The Conversion Scientist, for his article, Anatomy of a Successful Landing Page, that appeared on Huffington Post.
Brian boils things down to two main purposes of a landing page:
You have heard it from us before.
The job of a successful landing page is to deliver on your promise and entice action. How you go about doing it involves the right mix of art and science. The offer delivers on the promise and the form is the mechanism by which a visitor takes action.
There are more elements that Brian talks about in the article. If a landing page were a lab experiment, the formula would look like this:
In this piece, Brian breaks down each element of a successful landing page – offer, form, proof, trust, image – providing case studies, examples, and more in depth details and statistics.
For further information about Landing Pages, check out Discover the Chemistry of a Successful Landing Page [Infographic].
Half of our optimization ideas are wrong. You should hire us anyway.
CRO Tests | Multivariate | AB TestingWe find out which half will work.
How can it be that a team with our experience, intelligence and good looks could be wrong so often? It’s a mystery to us.
The truth is, that the audience for any website is unique. Given two sites selling the exact same product, you cannot assume that what works on one will work on the other.
People are complex. Groups of people are only slightly less complex.
This is why our optimization process is so powerful. We let your visitors decide what works best, and they vote with their money or their contact information.
We call it the Conversion Catalyst.
Why We Win
We live by a few mantras at Conversion Sciences to guide our decisions.



No matter how smart we think we are, the only thing that matters is what gives your visitors a better experience on your site. Don’t get caught up in the words “better experience.”
Visitors vote with their dollars. A good experience is one in which more visitors find what they need, want, or think they want. The person we are trying to impress really is the person that counts the income.
It’s not that we’re humble, but testing has a way of humbling you.
We’d like to humbly offer to optimize your website.
Let us make your accountant smile.
You can get a free strategy session with a Conversion Scientist. We’ll help you see the possibilities for your visitors.
Conversion Killers Exposed [INFOGRAPH]
Conversion OptimizationThere is a lot of ugly in this infograph, ugly truths about conversion killers.
What is it that is keeping your visitors from converting into buyers? Why are your shopping carts empty and left circling in the wind?
You might be shocked at some of the statistics that CWCS discovered while creating their awesome infograph.
Did you know?
For more incredibly insightful information and useful stats, please enjoy this killer infograph by CWCS.
Conversion Killers – Is your Website Losing you Money?
The conversion rate for your site is the number of conversions divided by visitors. Quality traffic is half of the equation (the bottom half). No matter how well optimized a site is, if the traffic isn’t qualified, conversion rates will fail. Small changes in your conversion rate can mean big changes in your revenue.
For more information, check out “How to Budget for Conversion Rate Optimization” and then Give the calculator a try.
Unexpected Website Formulas of the Conversion Scientist
Conversion-Centered DesignThe things that make a website work are not always obvious until someone points them out. Myth and legend reign without data. Brian Massey introduces you to the unexpected website formulas that will help turn your website around.
And he does it all with science.
Not just any science either – Conversion Sciences. Brian shares his unexpected formulas to help create winning websites. You didn’t think they lab coat was just for show, did you?
Brian presented at March’s AUSOME Meetup and shared 18 surprising ways to make sure your website is WINNING. Everything From landing pages to “business porn,” Brian walks you through the Do’s and Don’ts of having a website that relies on conversions.
The Unexpected Website Formulas Slides
MarketingProfs PRO Seminar: Chemistry of a Landing Page
Landing Page OptimizationIf you miss the mark when creating your landing pages, you could lose a visitor or potential customer – forever.
As scientists, we study reactions using our Periodic Table of Website Optimization Elements. We understand the science behind landing page optimization.
The Inert Gases of Your Low Converting Web Pages: How to Get a Reaction from your Visitors [AUDIO]
Conversion Marketing StrategyMarketers need a common vocabulary and notation for the things we’re doing online. We need to understand the elements that we can introduce and the ways they react with each other.
At Conversion Sciences, we stole the notation of chemists. They have a clear notation, like the notation for how vinegar reacts with baking soda.
Marketing reactions are like baking soda and vinegar.
Here’s our periodic table of the online marketing elements:
The periodic table of marketing elements.
The bottom line is this: We want to get a reaction from our visitors.
When we aren’t generating reactions on our site, we can see the results clearly:
So, what do we do about it?
Eliminating Inert Gases
In our periodic chart, there is a section called the “Inert Gases.”
The inert gases-Bordom, Hot Air, Melium, Abondon
The Inert Gases – Bordom, Melium, Hot Air, and Abandon – contaminate the pages on your website and can be detected through your analytics.
Find out how to eliminate the Inert Gases from your web site with this month’s Marketing Land column, 4 Elemental Problems with Low converting Web Pages.
Listen to the Column
Subscribe to Podcast
The ultimate question is this: How will small changes in conversion rate affect my yearly revenue? This is the promise of understanding your BUU.
21 Quick and Easy CRO Copywriting Hacks
Keep these proven copywriting hacks in mind to make your copy convert.
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How to Budget for Conversion Rate Optimization
Conversion OptimizationMore and more companies are putting Conversion Rate Optimization (CRO) into their online marketing budgets.
We like to call ourselves “The most measurable agency you’ll ever hire.” The reason is that we rely on analytics and testing to do our job. We have to know if we’re creating more revenue for a business. If we know you know.You should, too.
CRO — or website optimization, or revenue optimization — increases revenue, leads and subscribers. It also decreases the cost of all of your marketing. It reduces your acquisition cost by turning more visitors into leads and buyers.
However, CRO is one of the most measurable activities marketing will do.
Estimating Your Budget
The thing about conversion optimization is that small changes in conversion rate — we prefer to measure revenue per visit (RPV) — deliver big changes in sales. It can be hard to get your head around.
To help you understand the annual impact of small changes in your revenue per visit, we’ve created the Conversion Rate Upside Calculator. It will tell you how much more revenue you will make per year with small changes in your RPV.
The report tells you:
It’s a great report on the state of your online business, and the potential future you have in store.
Three Questions
Just three questions is all it takes to see how much your business will benefit from optimization.
Small changes in your conversion rate can mean big changes in your revenue. Give the optimization calculator a try.
Call us anytime at (888) 961-6604
Email us in the lab at
[hide_email TheLab@ConversionSciences.com]
*All data entered is kept confidential