Conversation Analytics Data From Calls Analyzed [INFOGRAPHIC]
Call tracking is what happens BEFORE the call. Conversation Analytics is what happens ON the call.
The Convirza (formerly LogMyCalls) Conversation Analytics uses sophisticated speech recognition technology and hundreds of thousands of proprietary algorithms to extract data from phone calls. McKay Allen shared the results from those Conversation Analytics in this incredible infographic.
Some interesting takeaways:
- If an employee asks for the business, the caller is 10.4 X likely to convert.
- 46% of all sales inquiries are missed opportunities.
- 6% of calls results in caller dissatisfaction.
Millions of calls are being processed by LogMyCalls. This infographic provides high level data about all of the calls analyzed in Q1. Enjoy and share!
Conversation Analytics: Data from Every Call Analyzed in Q1
Here’s a webinar that shows you how to get quality phone calls with our webinar.
Conversion Scientist™ at Conversion Sciences
Brian Massey is the Founder and Conversion Scientist™ at Conversion Sciences, a sought-after international speaker, and author of Your Customer Creation Equation. He is passionate about transforming websites through a steady diet of visitor profiling, purposeful content, analytics, and AB testing.
Expertise: conversion rate optimization, AB testing, marketing strategy, digital marketing, analytics, landing page design, computer programming, entrepreneurship
Speaking: IBM, Inbound, LeadsCon, Content Marketing World, Affiliate Summit, and more
Books and Training: Your Conversion Creation Equation, Video CRO, Marketing Videos that Convert, CRO Best Practices
As Seen On: ClickZ, Search Engine Land, Marketing Land, Conversion Sciences Blog, Intended Consequences podcast
Education: Texas A&M University, BS Computer Science and Management
Expertise: conversion rate optimization, AB testing, marketing strategy, digital marketing, analytics, landing page design, computer programming, entrepreneurship
Speaking: IBM, Inbound, LeadsCon, Content Marketing World, Affiliate Summit, and more
Books and Training: Your Conversion Creation Equation, Video CRO, Marketing Videos that Convert, CRO Best Practices
As Seen On: ClickZ, Search Engine Land, Marketing Land, Conversion Sciences Blog, Intended Consequences podcast
Education: Texas A&M University, BS Computer Science and Management
Latest posts by Brian Massey (see all)
- Confirmation Bias: What It Is and How It’s Hurting Your Website Conversions - August 20, 2024
- The Conversion Optimization Process for High Converting Websites - August 20, 2024
- Two Guys on Your Website: The Surprising Link Between CRO and SEO - June 27, 2024
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