Mar 21, 2013 09:38 am

Comments:

  •  @smexaminer While images are important for social media to help break through the noise, they are also very important on our landing pages, home pages and other web pages.
    Unfortunately, we often resort to what I call “business porn” in my book. Business porn includes stock photos of multi-racial smiling people, of graphs going up and to the right, and of cheerful women with headsets.
    So if you are struggling with what to use for visuals on your site or in your emails, here are 26 excellent ideas.  – Brian Massey

Tags: images, visuals, business porn

Let’s be honest; Brian is a bit biased on this subject. After all, he’s not just a conversion optimizer, he’s THE Conversion Scientist. But that doesn’t mean he isn’t right.
If you are currently spending money on a PPC campaign, there is no reason not to use a part of that budget to bring in a conversion optimizer.
PPC is all about conversion; how many people are seeing the ad, and how many clicked. What if you could spend the exact same amount of money on PPC and, with just a few tweaks from a conversion optimizer, you could increase the number of clicks without paying for larger volume (and less qualified) traffic?
By focusing on Average Order Value and Revenue Per Click instead of just Conversion Rate, a conversion optimizer can help you make sure your PPC budget is being spent wisely and giving you maximum sales for your money.
Read Brian’s entire article on Search Engine Land.

Feb 23, 2013 11:10 pm

Comments:

  •  @neilpatel While it may sound self-serving to share with you an article on why you should spend money with a company like ours, a conversion optimization company, I think you’ll find the points made by Neil Patel are a great guide to choosing your conversion optimization strategy.
    Yes, you need a conversion optimization strategy, even if you don’t hire consultants.
    Given Neil’s background of creating companies in the online marketing optimization space (KISSmetrics and CrazyEgg), I hope we’ll see some more from him in the form of tools. – Brian Massey

 
Tags: conversion rate, optimization, neil patel

Brian was among a group of five conversion experts that were given a mighty task by the crew at Crazy Egg; critiquing the landing page for Universal Orlando.
Universal orlando landing page
Just a taste of the landing page in question……
I don’t want to spoil it for you, but rest assured – Brian and the other experts had plenty to say about this landing page.
The real question is, did they love it, or did wish they could practice their Transfiguration spells and turn it into something completely different.
Check out the rest of the post on Crazy Egg. If you are doing something else, just get yourself a Time Turner necklace to ensure you have plenty of time to read.
 

Will you be in Austin on Thursday, February 21st? If so, you should head over to Pubcon Austin to hear Brian speak.  There’s really no better way to spend a Thursday afternoon.
Brian will be speaking with Khalid Saleh (moderated by Peter LeShaw) on conversion rate optimization. Or, as Pubcon says…..
“You may have figured out how to funnel traffic to your site, but are you monitoring user activity post-click? Learn how to keep the momentum going and encourage users to become more than just traffic–evolve them into conversions. This session will look at specific techniques to increase conversion rates.”
Brian will be bringing real world techniques and tips that you can apply directly to your site to see improvement. And I can’t make any promises, but I can almost guarantee that there will be a lab coat in the building.
If you haven’t registered, get signed up for Pubcon here, and stop by to see The Conversion Scientist in action!
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In the world of sales funnels, acronyms rule. There’s the classic AIDA (Attention, Interest, Desire, Action) and the popular AILSB from Brad Geddes (Awareness, Interest, Learn, Shop, Buy). People have reversed, flipped, twisted, and backflipped the formulas, but for the most part, they stay pretty close to that theme. Surely you think there’s no need for another model. Well Brian does; so he created one.
Brian’s model is TEES, which stands for the following:
Trigger – What is happening in a visitor’s life that has caused them to search your keyword?
Empathy – Helping a visitor understand that you can help them with the problem that brought them to your site.
Education – Help the customer understand their problem.
Solution – Providing the proof that you can solve their problem, and prompt them to buy.
To learn more about Brian’s new funnel, check out his column on Search Engine Land.

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INFOGRAPHIC Crafting the Subject Line that Gets Your Email Read – Litmus

We’ve seen in email tests that subject lines can have implications far beyond the open rate. We’ve seen two identical emails with identical landing pages have the same open rates and the same click-through rates (CTR), but one generated more sales than the other.

What’s the difference? The subject line.

In short, subject lines are important. And they are difficult to write.

Build a Conversion Rate Heatmap by Hour & Day of Week in Google Docs

When we dig into a site’s analytics, we try a number of different approaches to the data. Sometimes interesting things pop out, and sometimes the data looks “as expected.

“This is an analysis we are going to start adding to our analysis: Heatmap of Conversions by Hour of Day. We will modify it for our ecommerce clients (as we track Revenue per Visit, or RPV).

You might try this and see if there is an interesting pattern in your data.

It’s Not My Job: Why Marketing is Broken

@TheGrok (Bryan Eisenberg) is one of the founders of the performance marketing movement — we’ve called it conversion marketing. He has the cred to ask the hard questions.

In this very impactful article, he asks “Really, is this so hard to do?” of the email marketers whom he sees as “broken.”These examples should leave you with a feeling of, “Oh yes. I get it now.”

That can be a very valuable feeling.

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Nine conversion techniques from the 1920s to try today | Econsultancy

Jan 23, 2013 08:11 pm

Comments:

  •  @eConsultancy brings the excellent teaching of Claude Hopkins Scientific Advertising into our online world. It’s almost conversion steampunk until you realize that we haven’t invented very much original.And we’ve left some smart ideas behind.Enjoy these nine tips and you should be able to find a free PDF of Hopkins’ book somewhere on the Web.If not, email me.

by: Brian Massey
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Which Site Seal do People Trust the Most? (2013 Survey Results) – Articles – Baymard Institute

Jan 23, 2013 07:07 am

Comments:

  • When you place the logos of third parties on your site, you are “borrowing” the trust they have created for yourself. Such logos include client logos, website certified logos, associations you belong to, and even the credit card company logos found on checkout pages.Here is an interesting study on which common trust symbols are perceived as most trustworthy.

by: Brian Massey
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