Here we thought we were the only ones who loved a good periodic table.
Data collected from LOGMyCalls’ millions of phone calls analyzed in the first quarter of 2014 answers the critical question: what are the differences between a converted call and a non-converted call?
McKay Allen shared the results from this study in this incredible infographic. Some interesting facts you will find:
- Agents asked for the business 3x more frequently on converted calls than non.
- Converted calls were 42% longer than non-converted calls.
- Lead quality score was 65% higher on converted calls than non.
Please share and enjoy.
Brian Massey is the Founder and Conversion Scientist at Conversion Sciences. He is the author of Your Customer Creation Equation. His rare combination of interests, experience and neuroses were developed over almost 20 years as a computer programmer, entrepreneur, corporate marketer, international speaker and writer.
110 Point Ecommerce Checklist
Embed This Image On Your Site (copy code below):