It’s a big question. “When should I invest in conversion optimization for my website?” Even though I’ve been preaching the benefits of CRO since 2006, I don’t consider it an obvious decision. Instead of telling you what I think, I asked a competitor to tell you, just to keep me honest. We have answered […]
Positioning your product or service requires understanding the root desire of your website visitors. This changes from visitor to visitor. Positioning your offering generically to appeal to them all doesn’t work. Find out what does. Why do people buy robot vacuums? Is it to clean the floor? Maybe. Is it to have more leisure […]
“Markets are Conversations.” This the opening salvo in the Cluetrain Manifesto. It’s 95 theses were written at the dawn of the commercial internet to help businesses understand how things had changed. Twenty years later, did we heed their advice? Is the Cluetrain Manifesto still relevant? Contrarians. They’re trouble. At least they’re trouble in structured organizations. […]
The Cluetrain Manifesto was written in 1999 by Rick Levine, Chris Locke, Doc Searls, and David Weinberger. It struck me that the new generations of business owners, marketers and executives may have missed this amazing document. It’s been twenty years, after all. So, as a bonus to our Intended Consequences podcast listeners, I recorded it. […]
Maybe the best behavioral design framework for your website is the same one that you can use to change your personal habits. The man walked onto the stage in a colorful robe. He was holding a small oar. He claimed he was wearing a magician’s robe and that the oar was his magic wand and […]
How long should your emails be? Do people read long emails? Do short emails convert better? These questions have been debated for a long time. My guest has the data and this is one question she answers for us. There’s nothing better than getting another shot at a conversion. Sometimes, people aren’t ready to buy. […]
Are Chief Marketing Officers — CMOs — losing their relevance in the C-suite? And if so, can data and experimentation turn things around for them? Laura Patterson offers her opinion on the changing role of the CMO on the Intended Consequences Podcast I was having coffee with an old colleague, Laura Patterson, here in Austin. […]
When should you invest in Conversion Rate Optimization? I asked a Competitor
Conversion OptimizationIt’s a big question. “When should I invest in conversion optimization for my website?” Even though I’ve been preaching the benefits of CRO since 2006, I don’t consider it an obvious decision. Instead of telling you what I think, I asked a competitor to tell you, just to keep me honest. We have answered […]
Positioning Your Product or Service
Conversion Marketing StrategyPositioning your product or service requires understanding the root desire of your website visitors. This changes from visitor to visitor. Positioning your offering generically to appeal to them all doesn’t work. Find out what does. Why do people buy robot vacuums? Is it to clean the floor? Maybe. Is it to have more leisure […]
The Cluetrain Manifesto Twenty Years Later: Still relevant
Conversion-Centered Design“Markets are Conversations.” This the opening salvo in the Cluetrain Manifesto. It’s 95 theses were written at the dawn of the commercial internet to help businesses understand how things had changed. Twenty years later, did we heed their advice? Is the Cluetrain Manifesto still relevant? Contrarians. They’re trouble. At least they’re trouble in structured organizations. […]
The 95 Theses of the Cluetrain Manifesto Audio read by Brian Massey
Conversion Marketing StrategyThe Cluetrain Manifesto was written in 1999 by Rick Levine, Chris Locke, Doc Searls, and David Weinberger. It struck me that the new generations of business owners, marketers and executives may have missed this amazing document. It’s been twenty years, after all. So, as a bonus to our Intended Consequences podcast listeners, I recorded it. […]
A Behavioral Design Framework for You and Your Website
Persuasion ScienceMaybe the best behavioral design framework for your website is the same one that you can use to change your personal habits. The man walked onto the stage in a colorful robe. He was holding a small oar. He claimed he was wearing a magician’s robe and that the oar was his magic wand and […]
How long should your emails be? What the data tells us.
Conversion OptimizationHow long should your emails be? Do people read long emails? Do short emails convert better? These questions have been debated for a long time. My guest has the data and this is one question she answers for us. There’s nothing better than getting another shot at a conversion. Sometimes, people aren’t ready to buy. […]
Who’s Replacing Chief Marketing Officers and Why?
Conversion Marketing StrategyAre Chief Marketing Officers — CMOs — losing their relevance in the C-suite? And if so, can data and experimentation turn things around for them? Laura Patterson offers her opinion on the changing role of the CMO on the Intended Consequences Podcast I was having coffee with an old colleague, Laura Patterson, here in Austin. […]