There are special visitors on your site right now. They blend in with all of the others in your analytics, but they behave differently from the others.
They visit more pages, spend more time, share more often and are more likely to buy from you.
Would you like to know them better?
Would you like to know how to treat them better?
Would you like to have more of them?
These visitors are your account holders. Some have bought from you. Some have not. Account holders should walk around your site in their socks on the plush red carpet you’ve laid out for them. They’ve put forth more effort interacting with your site than your other non-buying site visitors because they’ve shown you buying intent. And that’s a big deal for you.
In my Marketing Land column Use Google Analytics To Treat Your Account Holders Like Royalty I show you how to isolate these wonderful visitors and see how they behave.
What is tripping them up?
Where do they come from when they visit?
Do they respond to email?
Brian Massey is the Founder and Conversion Scientist™ at Conversion Sciences. He is the author of Your Customer Creation Equation. His rare combination of interests, experience and neuroses were developed over almost 20 years as a computer programmer, entrepreneur, corporate marketer, international speaker and writer.