design

What to look for in a high-converting landing page template.

A friend of mine recently offered me an expensive Giant brand road bike that he wasn’t using in exchange for some help on his website.

He runs a local carpet cleaning service in San Marcos, Texas just south of the Conversion Capital of the World. He hadn’t spent much time on his website, and wanted to update it. While we don’t necessarily recommend redesigns, I felt this one needed a face lift.

Certified Carpet Cleaners Bubble Animation

Sometimes, you just need to start over.

I love the bubbles, but I doubt they are helping conversion rates. I haven’t seen animations like this since the 1990s. The background image slows load time and confuses the eye. The graduated fill on the buttons makes them all but unreadable.

Don’t laugh at my friends design. Here is a WordPress theme I recently reviewed. Check out the stars.

VPropos Theme with Stars in Background

These stars don’t move the value proposition forward. Maybe it works for NASA.

Then there’s this:

Nativoo Parallax Navigation Animation

Animation for animations sake is not helpful for scanners. Note the slow loading of the background image.

My friend needed a new theme for his WordPress site.

Fortunately, I had been asked to be a judge in the ThemeForest PageWiz template contest. More specifically, my task was to pick the themes that would make the best landing page templates.

I’ll tell you how I ranked these themes based on my experience, based on tests we’ve conducted here at Conversion Sciences, and based on my work as an online marketer who uses WordPress in my business.

47 Landing Page Templates, One Winner

The typical "Banded Sales Page" delivers the value proposition for a page in separate sections, or bands.

The typical “Banded Sales Page” delivers the value proposition for a page in separate sections, or bands.

I reviewed 47 different PageWiz landing page templates created by designers. I was tasked with picking one I felt embodied the best practices in conversion-centric landing page design.

The goal of a landing page is to:

1) Keep the promise of an ad, email or link.
2) Get the visitor to take some action, to convert.

Most of the themes I reviewed followed a common pattern, one I call a “banded sales page.”

These are designed to unfold like a sales letter: Big promise at the top, and an unfolding story, or value proposition, as you scroll. Key parts of the story are separated into sections, often with bands of color or images to identify them.

The support for the value proposition is like that found in an old-style sales letter: claims, features and proof. Trust builders, such as testimonials and client logos are also an important part of the this style.

Most themes chose big images for background filler. This is an unfortunate choice, because slow load times mean lower conversion rates. It looks cool, but you know what’s cooler? More sales.

This style of page templates doesn’t provide a significant amount of space for copy, and this may be to their detriment. Instead, they provide bite-sized information to build the value proposition, perfect for scanning the page. These bite-sized sections are most commonly presented in bands of different background colors.

For example, the Landing Page Elements Theme wastes a lot of valuable space for a rather irrelevant image.

Landing page templates with large images take a long time to load and often don't move the value proposition forward.

Large images take a long time to load and often don’t move the value proposition forward.

Some of the themes used parallax scrolling features, which we have not tested, but which may actually add friction to the experience, reducing conversions.

The Theme Should Serve Your Market

The landing page really needs to serve it’s audience. I found the highest scoring templates to be those that were for specific kinds of businesses: fitness, real estate, conferences, travel.

My pick is the Avira Homes template because of its creative calls to action and excellent mobile experience. It suffers from big images and almost fell out of the running.

Mobile Friendly is a Must

I’ll get this out of the way now. No responsive design made my list of top templates. I know it’s an easy way to get a mobile site, but mobile is different than desktop. Design a separate template for mobile.

Look for landing page templates that supports a separate mobile experience.

Look for a landing page template that supports a separate mobile experience.

The Knights Theme offers a mobile theme separate from their desktop implementation.

Mobile Visitors Want Different Content

I made mobile support an important part of the criteria, because it is a growing traffic source for almost any industry. Most themes relied on responsive designs. Others had dedicated mobile templates. Many themes actually break when displayed on phone-sized screens.

We favor designs with dedicated mobile designs, as responsive designs have myriad problems for landing pages. Responsive designs often don’t make sense as desktop content is stacked in non-intuitive ways. These mobile sites also tend to load slower than their dedicated mobile cousins.

Most desktop themes won’t offer a map on their home page or landing pages. For mobile visitors, where we are is important. Maps are a great addition to your mobile experience.

Mobile-oriented content like maps are often lost in responsive designs.

Mobile-oriented content like maps are often lost in responsive designs.

Mobile visitors also want bigger buttons, click-to-call functionality and mobile-focused calls to action. Notice how the Avira site (my winner) offers click to call as the first-screen call to action in their mobile theme. Their desktop site offers a form and the “Contact Me” button.

Avira's separate mobile app is designed for the mobile experience.

Avira’s separate mobile app is designed for a uniquely mobile experience.

The Avira Real Estate Theme was my choice for overall winner.

The Page Should Load Fast

I was happy to see that none of these pages had scrolling hero images, called sliders. These slow load times and can distract readers from the information on the page.

The slow load time of the VPropos theme left us with nothing to watch.

The slow load time of this theme left us with nothing to watch.

The slow load time of this theme left us with nothing to watch.

The Theme Should Make Good Use of the First Screen

It is important that a landing page communicate that the visitor can take action on the page. It should be done early. There is a segment of your visitors that are looking to take action. They don’t want to read, they want to put things in motion.

The FlatVault  theme makes good use of the top of the page using calls to action.

The FlatVault theme makes good use of the top of the page using calls to action.

In contrast to the landing page templates with large images, I felt that FlatVaulth did a good job of utilizing the top portion of the page, with not one but two calls to action.

The Copy Should Be Easy to Read

I favor designs with dark text on light backgrounds for readability. Knockout text is hard for eyes over 40 to read. Pages that are mostly dark cause our pupils to widen. This larger aperture makes focusing more difficult. That’s why we squint when we are trying to read small text. It makes our aperture smaller.

Light text on a dark background is more difficult for older eyes that have trouble focusing.

Light text on a dark background is more difficult for older eyes that have trouble focusing.

The App Cast Theme may be best for young eyes.

A good designer uses color to guide the eye. The use of the same color makes it harder to locate the information that is important. For example, pricing tables job is to help us choose. In this pricing table, it’s clear that the center offering is more important, but the color choices make it hard to compare across offerings.

The poor color choices make it hard to compare options.

The poor color choices make it hard to compare options.

The Landing Elements Vol 2 Theme make poor color choices.

Contrast is your friend, especially when your presenting headlines and calls to action.

The headline and call to action are difficult to read here because of a low contrast between background and text.

The headline and call to action are difficult to read here because of a low contrast between background and text.

The green and red backgrounds offer a low contrast background for the headline and form’s call to action in the Brom theme.

Make Good Use of Images and Video

If a theme didn’t explicitly support video, I didn’t hold it against theme. Several did. Video is all over the map in terms of whether it works or not. It is a powerful medium that can work for you or against you.

Images are powerful ways to move the value proposition of the site forward. Unfortunately, designers often punt, using filler stock images instead of well-thought out pictures. Unfortunately, theme builders really can’t offer one image that communicates well for all of the possible sites their theme may ride on.

The Cube Consulting Theme makes good use of image placement here.

This image is in the right place, but is clearly a stock image. The human eye knows when it sees what we call business porn.

This image is in the right place, but is clearly a stock image. The human eye knows when it sees what we call business porn.

The man in this theme is what we call “business porn.” It is a stock image, not someone who works at the company or is a customer. The placement of this image is smart. It anchors the call to action form visually which partly covers the image.

A better image would have been looking down at the form, or to the value proposition at the left. We tend to linger on faces, especially when they are looking right at us. If we’re looking at a face, we’re not reading the offer text or the calls to action.

Be careful of images that work against you.

The dot-matrix background and gratuitous keyboard image only work to make the text hard to read in this image.

The dot-matrix background and gratuitous keyboard image only work to make the text hard to read in this image.

The Expo Theme uses a dot-matrix background that messes with the eyes and makes the text harder to read. Why is there a keyboard in the background?

This background image conflicts with the call to action, confusing the eye.

This background image conflicts with the call to action, confusing the eye.

One problem of our winning theme, Avira, is the poor choice of a background image. This image conflicts with the call to action form.

Shapes

The shape of your images can have impact as well. After viewing over 40 different themes with the banded designs, I found these curved images refreshing.

The shape of your images can draw the eye to important page components.

The shape of your images can draw the eye to important page components.

The Dyxalot Theme curved hero image draws the eye to the center where the key messages are.

Avoid Useless Images

If I have to find a large, high-resloution image that’s relevant to my visitor and figure out how to not screen it back, that’s a theme that is too much work.

This design is typical of the designs that waste precious real estate at the top of the page with nothing relevant.

A lot of space was dedicated to red buildings in this theme.

A lot of space was dedicated to red buildings in this theme. What’s the message?

The Mobis Theme wastes a lot of space with a background picture of buildings. Unecessarily large images push your value proposition and calls to action down on the page, where they are less likely to be seen.

Make Images Clickable

Make images clickable, even if there’s a button below. These are not.

Clicking on the buttons works, but the images are not clickable. Don't get in your visitors' way.

Clicking on the buttons works, but the images are not clickable. Don’t get in your visitors’ way.

The MyCourse Theme should make their images clickable.

Calls to Action

Calls to action should be the most visually prominent items on the page.

The use of arrows and button colors that clash with the other colors on the page signal that the call to action should be addressed by the visitor.

High contrast buttons and arrows signal to the visitor that they should address the call to action.

High contrast buttons and arrows signal to the visitor that they should address the call to action.

The My Earth Non-profit Theme enhances the visibility of the call to action.

More Calls to Action

For long banded pages, they should be frequent. You never know when your visitor is seeing the content that pushes them to take action in a long-scrolling landing page.

Our winning theme, Avira, offered a variety of calls to action, from the ability to inquire about specific properties to general inquiries. It invited visitors to call and offered lead generation forms at the top and bottom of the page.

Landing page templates should support frequent calls to action.

You never know when copy or an image is going to incite a visitor to act. Use frequent calls to action.

Your Forms Should Behave

Form behavior should make completion intuitive and natural. When someone hits tab in your form, they should be taken to the next field, not another part of the page.

The form for the Urane Theme looks like this:

Be careful if you use the tab button here (and most of us do).

Be careful if you use the tab button here (and most of us do).

When I type my name and click Tab, it jumps to a random part of the page.

Surprise behaviors will kill your conversion rates.

Surprise behaviors will kill your conversion rates.

Use a Dripping Pan

If someone reads your page to the bottom, this is a pretty good sign that they are interested. Themes should repeate the call to action at the bottom of the page. We call this a dripping pan because it catches the juices to make gravy.

Landing page templates should repeat the call to action at the bottom of the page.

This form appears at the bottom of the page. It’s a dripping pan.

The dripping pan for the MyPro Affiliate Theme offers a complete form and call to action.

App Store Buttons

If you’re doing a theme for an app download, the call to action is to visit an app store. I recommend that you not redesign these buttons. They should be recognizable as clicks to the Google Play store and iTunes app store.

The most recognizable app store button designs are used across the Web.

The most recognizable app store button designs are used across the Web.

The Dyxalot Theme makes this call to action almost invisible.

These download calls to action are almost invisible

These download calls to action are almost invisible

The App Cast Mobile Theme offers company logos, not app store logos.

Are these company logos or app store download buttons?

Are these company logos or app store download buttons?

The Volax Theme offers more clues that this is an app download, but this is not a fimiliar image for the app stores.

The addition of  download counts adds social proof, but what am I downloading exactly?

The addition of download counts adds social proof, but what am I downloading exactly?

Plan for Proof and Trust

Presenting proof is very important, and several themes offered interesting ways to present proof. Claims made in your copy must be supported by a benefit and proof.

The Expo theme presents a place for proof points

The Expo theme presents a place for proof points

The Expo theme presents a place for proof points.

Websites can “borrow” trust from other brands by showing logos, seals and badges. Client logos, partner logos, and even the logos of credit cards all conspire to build trust with visitors. Themes that support this were ranked higher in my judging.

Choose landing page templates that support trust symbols.

Websites can “borrow” trust from clients, partners and media outlets by displaying their logos

Unfortunately, the MyPro Theme made a poor choice for the background of these trust building logos.

Induce Scrolling

One of the concerns with banded pages like those in this competition is that every scroll can look like the bottom of the page. Visitors may never scroll further to see the persuasive content lower on the page.

Themes that induced scrolling were ranked higher on my list.
The Upfold Theme provides several scrolling queues. The v-shaped header image invites visitors to scroll down.

A simple arrow-shaped image can induce scrolling, making your copy more effective.

A simple arrow-shaped image can induce scrolling, making your copy more effective.

Connective lines between sections signal visitors that there is more to see. This keeps people scrolling.

Subtle connective lines signal that there is more information to follow as the visitor scrolls.

Subtle connective lines signal that there is more information to follow as the visitor scrolls.

Consider Introducing Scarcity

If your offer has a deadline, you can use countdown timers to introduce “scarcity.” This communicates that an offer is about to expire and that the visitor should take action immediately.
Countdown timers are effective, and several themes incorporated them into their pages.

Count down timers can introduce scarcity into the visitor's decision making process.

Count down timers can introduce scarcity into the visitor’s decision making process.

The Pagewiz Event Conference Meetup Theme places a countdown timer in the body of the page.

Scarcity is a natural fit for events.

Scarcity is a natural fit for events.

Elect! Political Charity Conference Theme places a countdown timer right below the hero image.

Social Distraction

The most common distraction I see on landing pages is social media icons. Traffic is never free. Even search traffic requires you to optimize and develop content. If you’ve paid for a visitor to come to your site, why send them off to Mark Zuckerberg? He’s god enough traffic.

The social icons are muted, but shouldn’t be at the top of the page competing with the call to action.

The social icons are muted here, but save them for the thank you page.

The social icons are muted here, but save them for the thank you page.

The social icons on the FlatBox Theme are the most visible (and thus the most important) items above the fold.

The social media icons really pop on this dark background. The message is that these are the most important things on the page.

The social media icons really pop on this dark background. The message is that these are the most important things on the page.

Only use if social media is a great source of visitors for your site. Instead of a dripping pan at the bottom of the page, FlatBox offers a smorgasbord of distractions.

Most businesses aren't good at turning likes and follows into business. Save these buttons for the thank you page.

Most businesses aren’t good at turning likes and follows into business. Save these buttons for the thank you page.

The best use of social media I saw was the RealGym Theme, my runner up. This use of social media turns gym trainers into social sales people

Here the social icons support the business model directly by turning trainers into social salespeople.

Here the social icons support the business model directly by turning trainers into social salespeople.

Help Me Choose a Plan

If you offer multiple levels of service or product tiers, the job of your pricing matrix is to, Help Me Choose. Your landing page template should highlight one price package to help my visitors choose.
The Mobis Multipurpose Landing Page Theme offers three colors, none of which is more prominent than any other.

Which of these is most popular? Which should I choose? It's hard to tell.

Which of these is most popular? Which should I choose? It’s hard to tell.

The Urane Theme offers a highlighted choice.

This design says,"I should pay attention to the middle one, and not just choose the cheapest."

This design says,”I should pay attention to the middle one, and not just choose the cheapest.”

Pricing tables that make it easy to compare features will improve conversion rates.

The Landing Elements Vol 1 Theme offers banding to help guide the eye across features.

Alternating colors help guide the eye and aid in comparing features.

Alternating colors help guide the eye and aid in comparing features.

Pricing tables should not attempt to sell features. You should only select a few criteria–three or four–to be placed in the pricing table. Let the copy do the rest of the selling.

Use helpful names as well.

Choose the descriptive names for your feature levels.

Choose the descriptive names for your feature levels.

The Flat Vault Theme  suggests “Basic”, “Pro” and “Elite” levels. These generic names are translated as “Cheap”, “Expensive” and “Only for big companies”. Be more clear in your naming. Choose names that convey relevant value.

No Template is Going to Have It All

This is a lot to consider when picking a theme. None of the landing page templates I reviewed scored perfect on all counts.

Your business may have special needs. If building trust is important, focus on themes that support trust and proof. If you serve mobile visitors, be sure to use a separate theme for your mobile site.

For almost any site, Readability, Calls to action, and Load Time are going to be critical.

Any theme you produce will need to be optimized for your unique visitors. Contact Conversion Sciences for a free consultation on your site.

Now I can ride my new bike and know that I selected the best template for my carpet-cleaning friend.

Here’s the dripping pan.


21 Quick and Easy CRO Copywriting Hacks to Skyrocket Conversions

21 Quick and Easy CRO Copywriting Hacks

Keep these proven copywriting hacks in mind to make your copy convert.

  • 43 Pages with Examples
  • Assumptive Phrasing
  • "We" vs. "You"
  • Pattern Interrupts
  • The Power of Three

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Brian Massey

Website design is only great if it’s making you money. It’s not about the colors, the shapes, the sliders and flashy bits, though that’s the fun part many businesses sadly get hung up on. People don’t come to your site for entertainment or art—unless you sell art.

They come to you for a solution.
The purpose of your website is to help them find you, connect with you and pay you money to solve their problems. That’s conversion. That’s why you built the site in the first place. Your site’s main job is to make this very easy for them to do. So the best design isn’t the one that makes your company look cool and edgy and sophisticated. It’s the design that supports conversion, has room for good copy and powerful calls to action that make people click the big orange button. Want to know more?
Read more in my column on Search Engine Lan
d

Which of the following pages will get more people to download an E*Trade mobile application for their smartphone?
The answer is, I don’t know, but I have  pretty good idea which will convert better.

Version A

Version B

Landing pages often start out with lots of corporate baggage
Click to Enlarge

Click to Enlarge

Matthew Roche currently of Bo.lt created page B in “about 30 seconds” from the original E*Trade landing page. He wrote in response to my announcement that I would be speaking about landing pages at the DFWSEM group.
Matt would know something about landing pages as he is the co-founder of Offermatica, now Adobe Test and Target.
Most landing pages look like Version A: complex, leaky, distracting, confusing. What does it take to make a page that is focused like Version B?
I say you have to design it backwards.
I take you through the steps to develop a backwards landing page in my new ClickZ column The Backward Landing Page.

Tom had two sites targeting the same audience, and getting about the same traffic. Both had analytics installed. This was a rare opportunity to see how two very different approaches to website design affected online sales conversion out in the real world.

Read this before changing your website.

It’s time-consuming to offer 45 minutes of my time to anyone who wants to improve their online sales conversion rates. I just can’t think of any better way to introduce businesses to conversion concepts.

And the people I meet on the phone are priceless.

One such person is Tom Jackson of Heliski.com. His is a rare and instructive look at the power of the written word and the ineffectiveness of standard design strategies when it comes to conversion.

Tom had two sites targeting the same audience, and getting about the same traffic. Both had analytics installed.

According to him, one was “dated, awkward, wordy, but it’s working.” The other, he said, was “newer, looks better, better organized but WAY underperforming in lead gen.”

This was a rare opportunity to see how two very different approaches to website design performed out in the real world.

Which would you pick as the conversion winner?

Take a look at Tom’s two sites. Which would you pick as the hands-down winner? Which would you image would have cratered his income had he relied exclusively on it?

How analytics (and a session with the Conversion Scientist) saved one business's online sales.

How analytics (and a session with the Conversion Scientist) saved one business’s online sales.

I did a complete evaluation of these two pages in my Search Engine Land column, and you might be surprised at my conclusions: strong copy beat slick new design.

Two very different sites: one “dated, awkward, wordy;” the other “newer, looks better, better organized.” So why was the “dated, awkward, wordy” winning the conversion game so handily?

From a distance the two home pages couldn’t look more different. HeliskiingReview.com uses non-standard layout. Text is knockout white on blue, usually considered more difficult to read than Heliski.com’s black on grey.

The newer site uses a more “image- or brand-oriented play, establishing its value proposition as “the ultimate heliskiing destination.” Unfortunately, you can’t heliski on the site, so this is an empty promise.

The body copy couldn’t be more different in approach. HeliskiingReview.com uses plain language with specific, value- and benefit-oriented points in easy-to-scan bulleted format. Specifics are almost always important for conversion.

A designer might say that the big star with “send me info” was “too TV.” However, it certainly does draw the eye to an important call to action.

and the conversion champ is…

HeliskiingReview.com had a conversion rate of 2.27% vs. Heliski.com at 1.99%. That’s 14% better. However, HeliskiingReview.com delivered much more qualified prospects. Tom was able to book trips for 15.29% of the HeliskiingReview.com leads. Heliski.com had a close ratio of only 1.33%.

That’s 1146% more bookings and tens of thousands of dollars in sales.

What we can Learn from Tom (or How Analytics Saved One Business’s Online Sales)

The moral of the tale is that Tom measured his sites’ performance. He had the analytics in place, and was smart enough not to make changes to his site without being able to measure their effect. By leaving both sites up, he was able to rollback the changes.

Do you know how changes to your site affect your business? You should.

I’m offering a two hour short course on June 11 in Austin entitled Web Analytics: Tools and Best Practices. This is an Austin Entrepreneur Network short course, which means that it’s only $25. We love our entrepreneurs.

Join me and find out how you can avoid huge mistakes – mistakes that rob you of leads and steal your sales. This is the second time I’ve done this presentation.

Or you can book your own session!

Read my full report on Search Engine Land, and I hope to see you on June 11.

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